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We want to serve and assist you before and after you need your healthcare services. The following are our most
frequently asked questions. If your questions are not addressed, please send an email to the
Policy Owner Service Department. We will be glad to assist you!
When will I receive my policy?
When is my next premium due?
I am no longer able to afford my insurance premiums, what can I do?
I only have one ID card, am I the only one covered?
When will I receive my policy?
You should receive your policy approximately 7-10 days after underwriting approval.
Approval date will depend on whether the underwriter determines it necessary to request additional medical
information to confirm medical history. Our Policy Owner Service Department will be happy to assist you by verifying
the status of your application at any time.
When is my next premium due?
The check you gave your agent at the time you completed your application applies to your first month's premium.
Your monthly premium will be due on the monthly anniversary date of your effective date.
I am no longer able to afford my insurance premiums, what can I do?
Please take a moment to review your entire Farm & Ranch package. There may be portions of your package that
could be eliminated to help reduce your total premium. Although your insurance products will be reduced, we will
assist you in determining the maximum coverage for your dollar. Should you have any questions regarding the
benefits or programs included in your package, please feel free to contact our Policy Owner Service Department
at 1-800-633-6508 ext. 50.
I only have one ID card, am I the only one covered?
Some of the insurance companies may issue an ID card in the main insured's name only. A copy of the application
you completed is attached to your policy. Everyone listed on the application is covered unless an amendment to
your policy which excludes a certain member. Additional ID cards can be ordered by contacting our Policy Owner
Service Department at 1-800-633-6508 ext. 50.
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Farm and Ranch Healthcare, Inc. |
8525 Camp Bowie West
Fort Worth, Texas 76116
Office - (800) 633-6508 ext 45
Fax - (817) 560-9857
moreinfo@farhc.com |
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